This course equips Saudi professionals with the skills to anticipate, manage, and recover from crises while aligning with Vision 2030’s goals of economic diversification, sustainability, and resilience. Participants will learn to design crisis management frameworks tailored to Saudi Arabia’s unique risks-such as environmental challenges, cyber threats, and geopolitical dynamics-while fostering organizational agility and stakeholder trust.

Learning Outcomes
By the end of this course, learners will be able to:
1. Analyze Saudi-specific crisis risks and their impact on organizational resilience.
2. Design a crisis management plan (CMP) compliant with Saudi regulations (e.g., NCP, SAMA guidelines).
3. Apply effective communication strategies for diverse stakeholders during crises.
4. Lead cross-functional teams under pressure using ethical decision-making frameworks.
5. Integrate resilience-building practices into operational workflows.
6. Evaluate post-crisis performance to drive continuous improvement.


Course Outline
Module 1: Introduction to Crisis Management in Saudi Arabia
* Understanding crisis types (natural, technological, reputational, geopolitical)
* The importance of resilience in Vision 2030
* Overview of Saudi regulatory frameworks and compliance
Module 2: Risk Assessment and Vulnerability Analysis
* Identifying internal and external threats
* Risk mapping for different Saudi industries
* Tools and methodologies for risk assessment
Module 3: Building a Crisis Management Team
* Roles and responsibilities in a crisis team
* Cross-functional collaboration
* Leadership selection and team training
Module 4: Crisis Management Planning
* Developing a robust Crisis Management Plan (CMP)
* Scenario planning for Saudi-specific risks
* Resource allocation and contingency planning
Module 5: Early Warning Systems and Crisis Detection
* Setting up monitoring and alert systems
* Data-driven decision-making
* Integrating technology for early crisis detection
Module 6: Crisis Communication Strategies
* Internal and external communication protocols
* Media management and public relations in Saudi context
* Social media and digital communication during crises
Module 7: Stakeholder Engagement and Cultural Considerations
* Engaging government, community, and business stakeholders
* Addressing cultural sensitivities and tribal dynamics
* Building public trust and credibility
Module 8: Leadership and Decision-Making Under Pressure
* Leading with integrity and ethical frameworks
* Rapid decision-making in high-stress situations
* Maintaining morale and psychological resilience
Module 9: Sector-Specific Crisis Management
* Energy sector: Oil, gas, and utility disruptions
* Healthcare: Epidemics, pandemics, and medical emergencies
* Tourism and hospitality: Managing crises in giga-projects
* Finance: Business continuity in financial services
Module 10: Business Continuity and Operational Resilience
* Developing business continuity plans (BCP)
* Supply chain resilience and redundancy
* Technology and data protection strategies
Module 11: Post-Crisis Recovery and Reputation Management
* Conducting post-crisis reviews and lessons learned
* Rebuilding reputation and stakeholder confidence
* Updating crisis and business continuity plans
Module 12: Continuous Improvement and Future Preparedness
* Embedding resilience in organizational culture
* Ongoing training and scenario simulations
* Adapting to emerging risks and global best practices